Support
Frequently asked questions
Retinal
What does Helixa Retinal Peptide Serum do?
Helixa Retinal Peptide Serum is a skincare serum formulated with retinal, niacinamide and a peptide complex to help support the skin’s renewal process. With regular use, it supports a smoother, more balanced and brighter-looking complexion.
Which skin types is the retinal serum suitable for?
Helixa Retinal Peptide Serum is suitable for normal, combination, oily, blemish-prone and sensitive skin types. It is recommended to increase the frequency of use according to the skin’s tolerance.
What is the difference between retinal and retinol?
Retinal, also known as retinaldehyde, is a vitamin A derivative that converts into its active form more quickly than retinol. Due to this characteristic, it can provide effective anti-ageing care support even at low concentrations.
How should retinal serum be used?
Apply a few drops of retinal serum to clean, dry skin as part of the evening routine. It is recommended to begin by applying it once a week and then gradually increase the frequency according to the skin’s tolerance.
Is sunscreen necessary while using retinal serum?
Yes. When using skincare products containing retinal, sunscreen is recommended as part of the daytime routine. This helps support the protection of the skin barrier.
Sun Care
What does Helixa Ectoin sunscreen do?
Helixa SPF 50+ sunscreen helps provide broad-spectrum protection against UVA and UVB rays with modern UV filters. It supports the skin barrier with Ectoin, panthenol and an antioxidant complex.
Does Helixa sunscreen leave a white cast?
Helixa Ectoin Sun Defense SPF 50+ has been developed with a lightweight and balanced texture to provide comfortable use without creating an intense white appearance on the skin.
Should sunscreen be used every day?
Yes. Sun rays can affect the skin throughout the year, not only during the summer months. Therefore, it is recommended to include SPF 50+ sunscreen products in the daily skincare routine.
Should sunscreen be reapplied during the day?
Yes. It is recommended to reapply sunscreen, particularly after swimming, sweating or towel drying. Reapplication every 2–3 hours is recommended to maintain effective protection throughout the day.
What is Ectoin and what does it do for the skin?
Ectoin is a biotechnological active ingredient that helps support the skin barrier against environmental stress factors. It contributes to maintaining the skin’s moisture balance.
General
What does niacinamide do for the skin?
Niacinamide, also known as vitamin B3, helps balance the appearance of skin tone, support the skin barrier and promote a brighter-looking complexion.
What do peptide complexes do?
Peptide complexes are biomimetic active ingredients that support the appearance of the skin. They help contribute to firmer, more balanced and renewed-looking skin.
How does hyaluronic acid affect the skin?
Hyaluronic acid and sodium hyaluronate help provide intensive hydration support by promoting water retention on the skin’s surface.
Are Helixa products suitable for sensitive skin?
Helixa Laboratories products are developed with skin compatibility and barrier support in mind. For sensitive skin, a patch test is recommended before using a new product.
Are Helixa products suitable for a daily skincare routine?
Yes. Helixa products are premium dermocosmetic products developed with a scientific formulation approach suitable for modern daily skincare routines.
What kind of dermocosmetic brand is Helixa Laboratories?
Helixa Laboratories is a premium dermocosmetic brand that brings together scientific research, advanced formulation technologies and expertise in active ingredients. The brand develops modern skincare solutions based on skin biology and scientific data.